CarePoint Essential

Cloud-Based Senior Living Resident Safety and Community Management System

The Benefits of a Cloud-based Resident Safety System

A cloud-based system is designed to grow and evolve with your community’s changing needs. The cloud allows for larger processing capabilities that are needed for third-party integrations and the advanced features of a modern resident safety system.

  • Community information is accessible from anywhere with an internet connection
  • Cloud data back-ups prevent data loss in case of hardware failures
  • Resident data is secured in the cloud using encryption and APIs
  • Software is easily updated, allowing for continuous feature enhancements and expansions

CarePoint Essential Software Products

Community Dashboard

Provides community operators a clear view of resident activity with 24/7 real-time security and safety monitoring.

  • User-friendly interface helps increase staff efficiency with workflow automation
  • Pivot reports show trends in help requests, falls and staff response times
  • Electronic Health Records integration automatically synchronizes resident profiles
  • Help requests and automatic fall alerts are processed and escalated to staff
  • Works on Android and iOS devices

CarePoint Essential remote access dashboard

CarePoint Essential Hardware Products

Wearable Devices:

Personal Help Pendants

Lifeline Personal Help devices are lightweight and waterproof, encouraging constant wear and continuous protection. They can be worn by residents as a pendant with a cord or as a wristband with an elastic strap.

Personal Help Pendants with Fall Detection*

Lifeline pendant-style buttons automatically send an alarm if a fall is detected, even if a resident is unable to press their help button.

Fixed Alert Devices:

Resident Check-In Devices

Allows residents to provide notification that they are up and active each day.

Door and Window Monitoring

Universal transmitters monitor doors and windows throughout your community.

Help Buttons

Easy-to-install wireless devices can be placed anywhere that residents may need to alert staff.

Supported Network Devices:

CarePoint Essential’s reliable network backbone is powered by Lifeline or Inovonics’ market-proven wireless technology, which includes 900 MHz high-power repeaters and network coordinators.

Failover Alert Redundancy Devices:

The CarePoint Essential paging system steps in if your network goes down. At the moment of internet disruption, paging transmitters begin sending alerts from fixed and wearable devices to staff pagers throughout the community.

Take a Closer Look at Essential

  • User-friendly dashboard is fully web-based and easily accessed through desktop or mobile devices. Operators can log in and remotely monitor their community from virtually anywhere.

  • Enterprise reporting enables operators to easily view and compare metrics across communities.

  • Help requests and automatic fall alert* notifications are processed and communicated to staff on compatible mobile devices with contextual information, improving their workflow efficiency.

  • Coming soon! Alexa voice integration enables hands-free help requests and keyworded alerts so staff can triage more efficiently.

  • Community mapping feature provides a comprehensive view of traditional e-call devices throughout the community.

  • Cloud-based platform allows for continuous software feature updates and upgrades and prevents data loss in case of hardware failures.

  • Backup paging system provides an on-premise, fail-over alert redundancy in the unlikely event that internet connectivity is disrupted. Download Alert Redundancy Processor (ARP)

  • Electronic health records automatically synchronize with resident profiles during admission and discharge.

Additional Lifeline system peripherals and devices are available for the CarePoint system:

See what Lifeline Senior Living Solutions Can Do for You and Your Community

For more information on senior living solutions, please e-mail Hilton East at: