Medical Alert System for Canadian Seniors
Get access to the help you need 24 hours a day at the push of a button.
HomeSafe Standard Medical Alert System
Our most affordable system available with pendant or wrist Medical Alert Buttons
Our standard medical alert system helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.
HomeSafe is recommended for people who:
- Have history, risk or fear of falling
- Have chronic conditions (cognitive impairment, COPD, diabetes, diabetes, arthritis, heart conditions, MS, stroke, osteoporosis, Parkinson’s disease, macular degeneration)
- Have mobility problems
- Have visual impairments
- Are recovering after discharge from hospital
“To the amazing Philips Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
System & Hardware
Our HomeSafe Standard System is an affordable way to help you maintain your independence, while being prepared in the event of an emergency. This includes a Help Button, a Communicator, and 24/7 access to our Canadian based Response Centre Associates. You can select a Help Button pendant to wear around your neck or, if you prefer, a wristband style Help Button.
Personal alert button
Wear the HomeSafe button in the fashion that suits you. Choose from a pendant that is worn around the neck or a wristband that adjusts to fit your wrist.
In-home communicator
When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre.
Philips Lifeline: Help Based on Your Needs
Powerful coverage in or around your home
Your help button has a wide range of operation, so you can call for help from anywhere in or around your home within range of the in-home Communicator.
24/7 Access to our Response Centres
Our Canadian-based, company-owned Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
Uninterrupted support
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
Two-way voice communication
Microphone and speaker built into the in-home Communicator allow you to speak directly with a Lifeline Personal Response Associate.
No long-term contract required
Flexible payment options allow for monthly credit card or paper statement billing.
No expensive equipment to buy
Our monthly fee includes a complete equipment warranty which covers ongoing maintenance and service.
How HomeSafe Service Works
1. Summon help
With a simple push of your Lifeline help button you’re connected to our response centre.
2. Hear a reassuring voice
A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.
3. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
Other Lifeline Products
Can automatically call for help if it detects a fall.
- Use at home
- Pendant
- Automatic Fall Detection
Mobile medical alert system with GPS gives you freedom to be safe while on the go.
- Use away or at home
- Automatic Fall Detection
- 6 Locating technologies
Track your loved one’s general location on your smartphone at any time.
- Use away or at home
- SOS button
- 6 Locating technologies