HomeSafe Standard Medical Alert Pendant & Wristband

Get access to the help you need 24 hours a day at the push of a button.

Lifeline wristband Lifeline wristband Lifeline wristband

HomeSafe Standard Medical Alert System

Our most affordable system available with pendant or wrist Medical Alert Buttons

Our standard medical alert system helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.

  • Press your waterproof Help Button anytime you need help.
  • Depending on a level of help needed we’ll call a neighbour, loved one or emergency services.
  • Wear your waterproof help button as an adjustable necklace or on your wrist like a bracelet or watch.

HomeSafe is recommended for people who:

  • Have chronic conditions (cognitive impairment, COPD, diabetes, diabetes, arthritis, heart conditions, MS, stroke, osteoporosis, Parkinson’s disease, macular degeneration)
  • Have mobility problems
  • Have visual impairments
  • Are recovering after discharge from hospital

“To the amazing Philips Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”

Denise, Caregiver

Denise
Caregiver

“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”

Nigel F., Subscriber

Nigel F.
Subscriber

“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”

Thelma, Subscriber

Thelma
Subscriber

System & Hardware

Our HomeSafe Standard System is an affordable way to help you maintain your independence, while being prepared in the event of an emergency. This includes a Help Button, a Communicator, and 24/7 access to our Canadian based Response Centre Associates. You can select a Help Button pendant to wear around your neck or, if you prefer, a wristband style Help Button.

Lifeline personal alert button

Personal alert button

Wear the HomeSafe button in the fashion that suits you. Choose from a pendant that is worn around the neck or a wristband that adjusts to fit your wrist.

Waterproof
Wear your help button in the bath or in the shower, where falls in the home are most likely to occur.

Worry-free battery
Battery is long-lasting, and we’ll automatically replace it when needed.

Lightweight
As your most dependable accessory, the lightweight pendant is comfortably worn over or under clothing.

Lifeline in-home communicator

In-home communicator

When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre.

Worry-free battery
Up to 30 hours of battery backup gives you access to help even during power outages.

Automatic self-testing
The Communicator conducts regular status checks to confirm proper operation. Have confidence knowing your system can alert Lifeline in the event system maintenance is required.

No phone line needed
Don’t have a home phone? We also have a cellular option that does not require any special equipment.1

High-fidelity speakers and microphone
The Communicator amplifies sound so you can hear and be heard throughout your home.

Philips Lifeline: Help Based on Your Needs

Powerful coverage in or around your home

Your help button has a wide range of operation, so you can call for help from anywhere in or around your home within range of the in-home Communicator.

24/7 Access to our Response Centres

Our Canadian-based, company-owned Response Centres are available 24/7, and staffed with professionally trained and caring Associates.

Uninterrupted support

Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.

Two-way voice communication

Microphone and speaker built into the in-home Communicator allow you to speak directly with a Lifeline Personal Response Associate.

No long-term contract required

Flexible payment options allow for monthly credit card or paper statement billing.

No expensive equipment to buy

Our monthly fee includes a complete equipment warranty which covers ongoing maintenance and service.

How HomeSafe Service Works

1. Summon help

With a simple push of your Lifeline help button you’re connected to our response centre.

2. Hear a reassuring voice

A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.

3. Know help is on the way

Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.

Other Lifeline Products

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HomeSafe with AutoAlert

Can automatically call for help if it detects a fall.

  • Use at home
  • Pendant
  • Automatic Fall Detection
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GoSafe

Mobile medical alert system with GPS gives you freedom to be safe while on the go.

  • Use away or at home
  • Automatic Fall Detection
  • 6 Locating technologies
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Wandering

Track your loved one’s general location on your smartphone at any time.

  • Use away or at home
  • SOS button
  • 6 Locating technologies