Get in home coverage using our easy to use medical alert system.
Push your Lifeline button that you wear as a pendant or on your wrist to quickly connect to a 24/7 Lifeline Response Associate. Depending on the type of help needed, we’ll call a neighbour, loved one or emergency services.
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What You Will Receive:
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Our professionally trained and Canadian-based Response Associates are available 24/7 to provide help or reassurance.
The in-home communicator’s built in microphone and speaker allows you to speak directly with a Lifeline Personal Response Associate.
Up to 30 hours of back-up battery in the event of a power failure.
The HomeSafe help button can be worn while bathing or showering.
Our HomeSafe Standard System is an affordable way to help you maintain your independence, while being prepared in the event of an emergency. This includes a Help Button, a Communicator, and 24/7 access to our Canadian-based Response Associates. You can select a Help Button pendant to wear around your neck or, if you prefer, a wristband style Help Button.
Wear the HomeSafe emergency button in the fashion that suits you. Choose from a medical alert pendant that is worn around the neck or a wristband that adjusts to fit your wrist.
When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre.
With a simple push of your Lifeline button you can get help when you need it.
A caring Lifeline Response Associate will quickly access your personal profile and assess the situation.
Lifeline alerts your preferred contacts and will follow up to make sure help has arrived.
We specialize in medical alarms and have experience helping older adults live confidently and independently.
Lifeline’s monthly fee includes ongoing maintenance as well as our 24/7 monitoring.
You can do it yourself or choose an assisted installation for extra support.
Flexibility to cancel when you need to.
No upfront cost and ability to upgrade if your needs change.
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
The range of our HomeSafe system with a landline communicator is roughly a 350-foot radius. A range test is part of our installation process, so you know where inside and around the home your help button will work from. If you cannot speak or our Response Associate cannot hear you, we will still contact your responders or emergency services as per the instructions in your CarePlan.
The Homesafe standard button is 1 1/2 inches long, 1 inch wide, 1/2 inch thick. 2 1/2 inches long, 1.1 inches wide, 1/2 inch thick
Yes. The HomeSafe Standard help button can be worn while bathing or showering.
No. You do not need to charge your HomeSafe Standard help button.
If you accidentally press your HomeSafe button, just let the Lifeline Personal Response Associate know that you accidentally pushed your button.
If you use the HomeSafe Standard with Landline service, the system will not work until your landline service is restored. The communicator will continue to dial Lifeline in regular intervals (for up to 24 hours).
If you are using the HomeSafe Standard with Cellular Service, landline outages do not impact its operation because it requires a third-party cellular network connection.
Yes, you can upgrade to Fall Detection at any point.
Yes, up to eight (8) HomeSafe pendants can be added per household.
1. HomeSafe help buttons are waterproof with an IPX7 rating which means they can be submerged in up to one metre of water for up to 30 minutes. Button signal range may vary due to differing environmental factors.
