CheckIn Service – Now available without a Lifeline Subscription
A caring call everyday!
Peace of mind for you. A friendly voice for someone you love.
Every day, a caring Lifeline Response Associate calls your loved one to make sure they’re doing well. Whether they’re living independently, recovering at home, or simply benefit from regular connection, a friendly check-in can make all the difference.
No devices. No apps. No complicated technology. Just a real person making a caring call.
✔ Daily wellness check-ins from a live Lifeline Response Associate
✔ Flexible scheduling with one or two calls per day
✔ Reassurance for family members and caregivers
✔ Follow-up support if assistance may be needed
Because sometimes the most important care starts with a simple conversation.
Call Today to Get Started 1 844-446-5062
Stay Connected. Stay Independent. Stay Reassured.
Life gets busy. Whether you’re travelling, supporting a loved one from a distance, or filling a temporary caregiving gap, Lifeline CheckIn Service provides an extra layer of support when it’s needed most.
For one affordable price, your loved one receives a scheduled call from a trained Lifeline Response Associate who checks on their well-being and assesses whether assistance may be required.
If help is needed, we’ll follow your customized response plan, giving everyone greater confidence and peace of mind.
Why Families Choose Lifeline CheckIn
✅ A real person calls every time
✅ Helps loved ones remain independent
✅ Perfect for temporary or ongoing support
✅ Flexible durations from one week to a full year
✅ Trusted by the leader in medical alert services for seniors in Canada
How does the CheckIn Service work?
Additional peace of mind of mind, for you and your loved one.
The CheckIn call is made
A friendly, caring Personal Response Associate calls your loved one once or twice a day as directed by you, at the times you choose.
We check on your loved one’s well-being
The Lifeline PRA has a brief, friendly conversation with your loved one. We check on their well-being and whether they require assistance. If all is well, the PRA says goodbye until the next call.
Help if needed
If we determine that your loved one is in distress and requires assistance, we immediately call the contact person you have designated or emergency services, depending on your loved one’s needs.
Affordable Peace of Mind Starts Here
Lifeline CheckIn Service is designed to fit your needs and your schedule.
- Choose 1 or 2 live calls per day
- Coverage from 1 week up to 52 weeks
- Calls made by trained Lifeline Response Associates
- Industry-leading response protocols if assistance is needed
- Average cost of approximately $1.50 per call
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
Frequently Asked Questions
How much does the service cost?
Pricing is flexible based on the number of calls you would like per day and the length of time you would like the calls to be made. Avg price is $1.50 per call.
Who is a good candidate for the service?
The service is ideal for:
- Older adults living independently
- Family caregivers who live at a distance
- Temporary caregiving gaps during vacations or travel
- Individuals recovering at home after hospitalization
- Seniors who prefer not to deal with technology
- Those experiencing isolation or requiring gentle daily monitoring
How long can I sign my loved one up to receive calls?
CheckIn Calls can be used for a short period of time or as an added option for as long as they are needed.
How many reminders can my loved one receive every day?
You can choose between 1, or 2 calls per day.
Will you call at the exact time I specify?
While we make every effort to place the CheckIn Calls at the scheduled times, times may vary slightly according to call volumes in the Lifeline Response Centre.
Do I have to sign a contract or agreement?
No. When you sign up for our CheckIn Calls, we will email you copy of our Terms & Conditions which outlines this service.
Can my loved one receive a medication reminder?
No. Lifeline cannot provide medical, clinical or diagnostic information, advice or opinions as part of the CheckIn Service. We will not remind the Recipient to take medication or of any appointments and will not provide any other advice, opinion or other information to the Recipient.
What if my loved one identifies they need emergency help during the CheckIn Call?
If the recipient tells us they need emergency assistance, we will call emergency services and/or follow the protocol in their CarePlan.
What if my loved one doesn’t answer the CheckIn Call?
We will call the Point of Contact (POC) to check on your loved one. If we receive the POC’s voicemail, we will leave a message advising that we tried to reach the Recipient for their CheckIn call and did not receive a response. We will advise the POC that they will need to follow up with the Recipient to make sure everything is ok.
Learn About Our Medical Alert Systems
Best lightweight design for inside/outside use
On the Go Mini
Most compact design offering that provides around-the-clock access to help at the press of a button.
Best solution for wandering
On the Go with Wandering
Allows you to track your loved one’s general location on your smartphone when they leave home.
Best for active lifestyles
On the Go Smartwatch
The Lifeline Smartwatch is designed to support healthy and active lifestyles.
Best value for inside/outside use
On the Go
Mobile medical alert system with GPS gives you freedom to be safe while on the go.
Best value for in-home use
HomeSafe
Our most affordable system. Get access to help 24/7 at the push of a button.