Medical Alert System for Canadian Seniors
Get access to the help you need 24 hours a day at the push of a button.
HomeSafe Standard Medical Alert System
Our most affordable system available with pendant or wrist Medical Alert Buttons
Our standard medical alert system helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.
- Press your waterproof Help Button anytime you need help.
- Depending on a level of help needed we’ll call a neighbour, loved one or emergency services.
- Wear your waterproof help button as an adjustable necklace or on your wrist like a bracelet or watch.
HomeSafe is recommended for people who:
- Have history, risk or fear of falling
- Have chronic conditions (cognitive impairment, COPD, diabetes, diabetes, arthritis, heart conditions, MS, stroke, osteoporosis, Parkinson’s disease, macular degeneration)
- Have mobility problems
- Have visual impairments
- Are recovering after discharge from hospital
System & Hardware
Our HomeSafe Standard System is an affordable way to help you maintain your independence, while being prepared in the event of an emergency. This includes a Help Button, a Communicator, and 24/7 access to our Canadian based Response Centre Associates. You can select a Help Button pendant to wear around your neck or, if you prefer, a wristband style Help Button.
Personal alert button
Wear the HomeSafe button in the fashion that suits you. Choose from a pendant that is worn around the neck or a wristband that adjusts to fit your wrist.
Wear your help button in the bath or in the shower, where falls in the home are most likely to occur.
Battery is long-lasting, and we’ll automatically replace it when needed.
As your most dependable accessory, the lightweight pendant is comfortably worn over or under clothing.
With a HomeSafe medical alert system, your help button is only the beginning. The next critical component is your in-home Communicator. It’s like your system’s home base. When you press your help button within range, the Communicator works like a speaker-phone and speed-dials our Lifeline Response Center for direct communication with an associate ready to help.
High-fidelity speakers and microphone
The Communicator amplifies sound so you can hear and be heard throughout your home.
The Communicator conducts regular system checks and will automatically alert Lifeline if maintenance is required.
No phone line needed
Our cellular option does not require any special equipment to connect to our Response Centre using the third party cellular network.1
Up to 30 hours of battery backup gives you access to help even during power outages.
Philips Lifeline: Help Based on Your Needs
Powerful coverage in or around your home
Your help button has a wide range of operation, so you can call for help from anywhere in or around your home within range of the in-home Communicator.
24/7 Access to our Response Centres
Our Canadian-based, company-owned Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
Two-way voice communication
Microphone and speaker built into the in-home Communicator allow you to speak directly with a Lifeline Personal Response Associate.
No long-term contract required
Flexible payment options allow for monthly credit card or paper statement billing.
No expensive equipment to buy
Our monthly fee includes a complete equipment warranty which covers ongoing maintenance and service.
How HomeSafe Service Works
1. Summon help
With a simple push of your Lifeline help button you’re connected to our response centre.
2. Hear a reassuring voice
A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.
3. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
Other Lifeline Products
HomeSafe with AutoAlert
Our proven automatic fall detection technology is designed to automatically detect true falls.
The GoSafe medical alert system combines Philips AutoAlert Fall Detection technology, GPS, and WiFi.