Medical Alert Systems for Retirement Homes and Assisted Living
Lifeline Canada helps retirement and assisted living communities deliver safer, more efficient care while supporting residents' independence.
On the Go Concierge Service (Shared Use Model)
For communities where residents go out occasionally but don’t require their own dedicated device, our On the Go Concierge Service offers a flexible, staff-managed solution that extends safety beyond the residence.
Here’s how it works:
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Staff manage a shared pool of On the Go devices
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Residents borrow a button when leaving the building for errands, visits, or walks
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Devices are checked back in upon return, then cleaned and recharged by staff
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If a fall is detected or the button is pressed, an alert is sent directly to a designated staff member
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The alert recipient can communicate with the resident and assess whether help is needed
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GPS tracking ensures staff know the resident’s location in real time
This shared-use model provides mobility support without requiring each resident to have a personal device, making it a practical, scalable way to promote safety in active senior communities.
Lifeline Canada Solutions for Different Living Needs
Lifeline Canada offers flexible medical alert systems tailored to different mobility levels and care settings.
On The Go Wandering
- Ideal for residents who may become disoriented or lost
- Features two-way voice communication and GPS location tracking
- Includes fall detection for added safety and peace of mind
- Water-resistant and built to handle everyday use
- Rechargeable battery keeps it ready whenever it’s needed
The Role of Medical Alerts in Senior Communities
Emergency situations unfold quickly, and a fast response can make all the difference. Even in well-staffed settings, accidents such as falls can occur with little warning.
Medical alerts serve as a safety net. They enhance confidence and promote well-being for residents, while reinforcing a residence’s commitment to proactive care.
Why alerts matter:
According to the Canadian Institute for Health Information (CIHI), over 80% of injury hospitalizations in people aged 65+ are from falls.
Residents who do not rely on visible mobility aids can still benefit from having discreet access to emergency help.
Medical alert systems encourage independence while offering peace of mind for residents and families.
Supporting Staff and Enhancing Resident Outcomes
Alert systems also improve staff effectiveness. By routing alerts directly to designated personnel (such as front desk staff or mobile caregivers), communities can bypass third-party call handling and respond faster.
How Lifeline Canada supports staff:
- Direct notifications allow for real-time triage of alerts
- Staff can determine whether an alert requires help or was an accidental activation
- Reduced delays improve outcomes and increase resident safety
- Mobile-friendly solutions lighten the load on fixed-location staff
- Adds consistency to emergency responses
The Ontario Long Term Care Association emphasizes the value of proactive response tools in preventing and managing falls. Lifeline Canada’s solutions align with these best practices.
Partnering with Lifeline Canada
Lifeline Canada offers retirement and assisted living communities a straightforward, flexible approach to safety enhancement.
What to expect as a care partner:
- Flexible pricing and setup options
- Full support during onboarding, including training for staff
- Seamless integration into health and safety protocols
- National support team familiar with the needs of Canadian communities
With Lifeline Canada, you gain a safety solution designed to fit the operational realities of senior living environments.