Let’s get in touch

Life is unpredictable, and a call for help could be needed at anytime.

Philips Lifeline can reduce the worries of living alone and provide unmatched peace of mind. So when you’re ready to put in place a plan you can count on, turn to the original and most trusted medical alert service. Begin protecting your loved ones and experience the comfort and peace of mind that comes from living with Lifeline.

On average, our service costs a little more than a dollar a day, there are no hidden costs, no long-term contracts, and you may discontinue the service at any time. In order to provide you with pricing for your area, please have the postal code of where the service will be installed ready when you call or email us. One of our knowledgeable customer representatives will be happy to provide you with an exact cost.

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To order

If you would like to order the Philips Lifeline Medical Alert Services today, please follow the link below to set up your installation appointment with our Home Service Representative.

Request an appointment »

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For Customer Support

If you are a current customer and would like to contact our Customer Care department, please follow the link below. For urgent issues or credit card payments, please contact our Customer Service department.

Call us: 1-800-387-1215

Email us »

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To refer a patient

If you’re a Healthcare Professional who would like to refer a patient or client, contact us here.

Refer by Phone: 1-866-784-1992

Refer Online »

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For Senior Living Residence Emergency Call Solutions

If you are a Senior Living Provider who would like to discuss Philips Lifeline Emergency Call Solutions for your Independent Living, Supportive Housing or Assisted Living complex, please contact us here.

Email us »

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Contact us

To discuss your options with a Lifeline sales representative now or to find out more, please contact us. A Lifeline Representative will contact you within 24 hours (during regular business hours Monday to Friday 8:30 am to 8 pm ET).

Call us: 1-866-784-1992

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