Added layer of protection
HomeSafe Medical Alert System with Automatic Fall Detection
HomeSafe Standard
HomeSafe with AutoAlert
Take comfort in knowing your button will call for help, even if you can’t
Everyone wants to live independently, but as we age, that does come with some risks. HomeSafe with AutoAlert can help you continue to live on your terms. Our proven automatic fall detection technology is designed to automatically detect true falls, with a low rate of false alarms, and gets access to help quickly.1 It’s an excellent choice for those with a history, risk, or fear of falling.
- If a fall is detected, it’s designed to get you 24/7 access to help, even if you are disoriented, immobilized, or unconscious.1
- AutoAlert is the most widely adopted automatic fall detection technology on the market today.
- More than 300,000 seniors have relied on AutoAlert to feel safe at home.
- HomeSafe with AutoAlert is an excellent choice for those with a history, risk or fear of falling.
Superior Automatic Fall Detection Technology
Uninterrupted support
Powerful coverage in or around your home
24/7 Access to our Response Centres
Two-way voice communication
No expensive equipment to buy
How HomeSafe Service Works
1. Summon help
HomeSafe with AutoAlert automatically places a call for help after 30 seconds if a fall is detected and the you cannot press yourPersonal Help Button because you are disoriented, immobilized, or unconscious after a fall.
2. Hear a reassuring voice
A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.
3. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
The System and Hardware
Philips Lifeline offers dependable, convenient, and purpose-built technology, assembled and tested by Lifeline. What does that mean to you? Just like how in the event of an emergency, you can get help quickly, we’re also available to monitor our equipment. It’s self-checking and notifies the Response Centre if it detects a power failure or low battery.
Personal Help Button
The HomeSafe with AutoAlert help button is worn as a pendant with an adjustable neck cord. This small, discreet device includes the added protection of automatic fall detection. Having AutoAlert means that you can rest easy knowing if a fall occurs and leaves you confused or even unconscious, the fall detection will automatically alert our Response Centers that help may be needed.1 HomeSafe with AutoAlert is the most proven fall detection technology in a pendant on the Canadian market today. Over 200,000 falls have been detected by AutoAlert. Learn more about AutoAlert ›.
Waterproof
Worry-free battery
Lightweight
In-Home Communicator
When you push your button or it detects a fall, it triggers your home communicator to dial our 24 hour Response Centre. When the call connects, it allows for two-way voice communication between you and the Personal Response Associate.
High-fidelity speakers and microphone
Automatic self-testing
No phone line needed
Worry-free battery
Response Centre
All calls are monitored in Canada by our Personal Response Associates who specialize in medical alarms and the needs of seniors. They receive more than 120 hours of training and recertify annually. Remember, if they are unable to speak with you or hear you, they have everything they need to get you help quickly in your personal file. They can contact loved ones, neighbours, or EMS based on your needs when you push your button.
Now service options starting as low as $48/month*
Call us at 866-784-1992 to learn more
Get the most out of Lifeline by adding AutoAlert Fall Detection
Getting help quickly helps prevent further injury
Being down for more than 2 hours can increase the risk of medical problems that could be prevented by getting help quickly. A previous fall is one of the strongest predictors for recurring falls. Delayed intervention or prolonged lie times after a fall may result in secondary, serious complications that very likely require hospitalization and could be avoided by having quick access to help. HomeSafe with AutoAlert service can speed intervention and mitigate complications resulting from a fall.
AutoAlert is the most widely adopted automatic fall detection in Canada. Its superior technology is designed to automatically detect most falls – and achieve a low rate of false alarms – by distinguishing between actual falls and everyday activities like sitting, standing and reclining. It even gives you 30 seconds to cancel an alarm, or you can cancel by starting to stand back up.
One half of older adults cannot get up from a fall without help
In a study of Lifeline users, we found that seniors can’t or don’t push the button in up to 30% of serious fall emergencies. Without fall detection, senior falls can go undetected for hours, even days without receiving emergency medical attention. Philips Lifeline can help connect you to the assistance you request, 24 hours a day, 365 days a year.
Personal Service Delivery
With a subscription to the Philips Lifeline service you get professional installation of the Medical Alert System in your home. It’s hassle-free way to ensure that your service is installed and operating correctly. At the appointment, our friendly Home Service Representatives will also complete a detailed CarePlan that includes important health information and contacts for your personal file.
Personal Service Delivery
With a subscription to the Philips Lifeline service you get professional installation of the Medical Alert System in your home. It’s hassle-free way to ensure that your service is installed and operating correctly. At the appointment, our friendly Home Service Representatives will also complete a detailed CarePlan that includes important health information and contacts for your personal file.4