At Lifeline Canada, we provide medical alert systems that support independence and confidence in older adults across Ontario.
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For more than 50 years, Ontarians have relied on Lifeline for dependable, easy-to-use medical alert solutions. Our coverage extends across the province, including large cities and rural communities where access to emergency support can be especially important.
Families supporting loved ones from a distance often navigate unique challenges, including coordinating care and staying connected during emergencies
This foundation allows residents to select the device that best fits their lifestyle and health needs.
Lifeline offers a wide range of in-home and on-the-go devices to support adults with varying levels of mobility, activity, and health considerations, including those living with conditions that may influence fall risk or daily routines.
In home coverage that quickly connects you to our Lifeline response centre with a simple push of your help button.
Enjoy the same reliable 24/7 coverage of HomeSafe Standard with the addition of fall detection for added peace of mind.
Our standard mobile medical alert device—easy to use and fast, 24/7 access to help at the press of a button.
Our lightweight mobile solution is perfect for those who prefer a discreet option. Enjoy the same trusted functionality as On the Go.
A stylish alternative to traditional mobile medical alert systems and suitable for active lifestyles. Includes:
All the benefits of our On the Go mobile devices but designed for individuals who may wander and the caregivers who support them.
A simple, affordable and automated way to manage multiple medications with 24/7 monitoring.
Lifeline’s lineup of devices offers a variety of dependable protection features, including:
These features align with common safety considerations facing many Canadians as they age, including reducing fall risk, supporting chronic conditions, and maintaining routines that support well-being.
If you are wondering which features you should consider, take our 30-second medical alert assessment to find out what device might be best for you or your loved one.
Lifeline Canada combines national expertise with a strong local presence, supported by decades of experience, established healthcare relationships, and a wide network of home service representatives. Ontario households value reliable installation, support, and guidance when selecting a system that helps maintain independence.
These elements help caregivers feel confident and allow older adults to maintain autonomy in familiar surroundings.
Our presence across Ontario is strengthened by relationships with community organizations and healthcare professionals who support senior safety and well-being.
Lifeline’s long-standing presence across Ontario is reflected in the scale of support we provide to residents, caregivers, and healthcare partners throughout the province.
Lifeline responded to 680,000+ medical alarms across Ontario.
Emergency Medical Services were requested 20,000+ times for Ontarians who pressed their Lifeline buttons for help.
Since 2010, Lifeline’s fall detection technology has detected 88,000+ falls in Ontario.
More than 2,300 Ontarians have relied on Lifeline for over 10 years.
Across Ontario, Lifeline works with 105 partner organizations, including hospitals, community agencies, and senior living facilities.
Source: Lifeline data from 2024
Lifeline follows each user’s personalized response plan and coordinates with local emergency professionals when needed. This approach supports confident living in both urban and rural areas, where response requirements may differ.
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
Setting up a Lifeline system is straightforward: choose a device, schedule installation if needed, and begin using features that support everyday safety and independence. Families and caregivers often consider these tools as part of broader planning for aging in place and fall prevention.
Lifeline Canada serves communities across the province, including:
