At Lifeline Canada, we provide medical alert systems designed to help older adults across Alberta stay confident and independent in their daily lives, whether at home or in the community.
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For more than 50 years, Alberta residents have relied on Lifeline for dependable, easy-to-use medical alert solutions. Our coverage spans both major urban centres and rural regions, where access to timely support can be especially meaningful. Families supporting loved ones across long distances often look for consistent tools that help maintain safety and connection, particularly when mobility or chronic conditions influence daily routines.
This foundation helps individuals and caregivers choose a device suited to their lifestyle and health needs.
Lifeline offers in-home and mobile devices that support a range of needs, from those who spend most of their time indoors to people who lead active lifestyles throughout Alberta’s diverse landscapes.
In home coverage that quickly connects you to our Lifeline response centre with a simple push of your help button.
Enjoy the same reliable 24/7 coverage of HomeSafe Standard with the addition of fall detection for added peace of mind.
Our standard mobile medical alert device—easy to use and fast, 24/7 access to help at the press of a button.
Our lightweight mobile solution is perfect for those who prefer a discreet option. Enjoy the same trusted functionality as On the Go.
A stylish alternative to traditional mobile medical alert systems and suitable for active lifestyles. Includes:
All the benefits of our On the Go mobile devices but designed for individuals who may wander and the caregivers who support them.
A simple, affordable and automated way to manage multiple medications with 24/7 monitoring.
Lifeline devices offer features designed to support safety and daily living:
These features reflect common priorities for older adults in Alberta, including fall risk reduction, chronic condition support, and maintaining familiar routines with confidence.
If you’re comparing options, you can take our 30-second medical alert assessment to identify a suitable match.
Lifeline Canada pairs national expertise with reliable support throughout Alberta. Our decades of experience, strong healthcare relationships, and broad service network help families choose solutions that support independence and peace of mind.
These strengths help caregivers feel confident in the safety of their loved ones.
Across Alberta, Lifeline collaborates with community organizations and healthcare professionals dedicated to supporting senior safety and well-being.
Living in Alberta and interested in Lifeline? A healthcare professional may recommend our service as part of your care. In Alberta, referrals often come from discharge planners, occupational therapists, and clinical receptionists.
Across Alberta, Lifeline collaborates with healthcare organizations and community partners to support timely access to help for older adults and individuals with health-related safety needs.
Lifeline responded to 105,500+ medical alarms across Alberta.
Emergency Medical Services were requested 7,620+ times for Albertans who pressed their Lifeline buttons for help.
Since 2010, Lifeline’s fall detection technology has detected 17,340+ falls in Alberta.
More than 730 Albertans have relied on Lifeline for over 10 years.
Across Alberta, Lifeline works with 30 partner organizations, including hospitals, community agencies, and senior living facilities.
Source: Lifeline data from 2024
Lifeline follows each user’s personalized response plan and coordinates with emergency professionals when required. This approach supports residents in both metropolitan and rural areas across Alberta.
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
Choosing a Lifeline system is straightforward: select a device, arrange installation if needed, and begin using features that help support safety and independence. These systems are often part of broader plans for aging in place and preventing falls.
Lifeline Canada serves communities across the province, including:
