Get in home coverage with the HomeSafe with Fall Detection pendant
This small, discreet device includes the added protection of automatic fall detection, as well as access to help at the press of button from our 24/7 Lifeline Response Team. Depending on the type of help needed, we’ll call a neighbour, loved one or emergency services.
Automatic Fall Detection adds an extra layer of protection for anyone with a history, risk, or fear of falling.
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What You Will Receive:
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Our professionally trained and Canadian-based Response Associates are available 24/7 to provide help or reassurance.
The in-home communicator’s built in microphone and speaker allows you to speak directly with a Lifeline Personal Response Associate.
Up to 30 hours of back-up battery in the event of a power failure.
The HomeSafe with Fall Detection help button can be worn in the shower.
Designed to get you 24/7 access to help, even if you are disoriented, immobilized, or unconscious.
Lifeline offers dependable, convenient, and purpose-built technology. What does that mean to you? Just like how in the event of an emergency, you can get help quickly, we’re also available to monitor our equipment. It’s self-checking and notifies the Response Team if it detects a power failure or low battery.
The HomeSafe with Fall Detection help button is worn as a pendant with an adjustable neck cord. This small, discreet device includes the added protection of automatic fall detection.
When you press your Help Button in range of a Communicator, the Communicator dials our Response Team.
With a simple push of your Lifeline help button you’re connected to our Response Team.
Fall detection will automatically send out a call for help if a fall is detected and you are unable to press your button.
A caring Lifeline Response Associate will quickly access your personal profile and assess the situation.
Lifeline alerts your preferred contacts and will follow up to make sure help has arrived.
We specialize in medical alarms and have experience helping older adults live confidently and independently.
Lifeline’s monthly fee includes ongoing maintenance as well as our 24/7 monitoring.
You can do it yourself or choose an assisted installation for extra support.
Flexibility to cancel when you need to.
No upfront cost and ability to upgrade if your needs change.
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
The range of our HomeSafe system with a landline communicator is roughly a 350-foot radius. A range test is part of our installation process, so you know where inside and around the home your help button will work from. If you cannot speak or our Response Associate cannot hear you, we will still contact your responders or emergency services as per the instructions in your CarePlan.
If the subscriber is responsive, we will speak to them through the 2-way speaker on the device and call their responders or emergency services as needed. If the subscriber is unresponsive, then we will try calling over the phone. If there is no answer on the phone, we will follow the protocol requested in the CarePlan. For some this may be to call emergency services first. For others, they may prefer to have their responders called instead.
The pendant is water-resistant and can be worn in the shower but is not designed to be submerged.
A working landline is required with the HomeSafe Standard with Landline service.
If you are using the HomeSafe Standard with Cellular Service, a landline is not necessary because it requires a connection to a third-party cellular network.
If you accidentally press your HomeSafe with Fall Detection button or it automatically triggers an alarm, just let the Lifeline Personal Response Associate know that it was a false alarm.
The system is designed to provide up to 30 hours of backup battery during a power outage.
It can. Just call us in advance of moving the device to another location. Then we can add the address and other pertinent details to your CarePlan, in case you need to get help at the new location. Always test the device from the new location to ensure it has been set-up properly.
Yes, up to eight (8) HomeSafe Fall Detection pendants can be added per household.
1. HomeSafe with Fall Detection help buttons are water resistant and can be worn in the shower. Button signal range may vary due to differing environmental factors.
2. Lifeline’s fall detection technology does not detect 100% of falls. Always press your Help button if you are able, as some falls may not be detectable.
