We're the leading provider of Medical Alert Services

In 1974, a noted psychologist and gerontologist named Dr. Andrew S. Dibner founded Lifeline Systems. It answered a question he had often wondered: “What would an elderly person do if he or she were alone and needed help?”

In its early years, Lifeline Systems was sold primarily through hospitals and other healthcare facilities as a community service. As the company grew and technology advanced, it began selling its services directly to individuals and healthcare professionals. Innovation continued to be a cornerstone of its mission to deliver first-in-class solutions to its subscribers.

In 2006, Philips acquired Lifeline Systems, changing the name to Philips Lifeline, and adding it to its already diverse suite of home healthcare solutions.

Today, Philips Lifeline remains the leading provider of Medical Alert Services in North America, having served over 7 million subscribers, and continues to lead the industry in providing meaningful innovations like AutoAlert fall detection technology. Through helping individuals and families lead more comfortable, confident lives, the company’s original mission carries on.

Philips Lifeline Canada is headquartered at 95 Barber Greene Road, Suite 105 in Toronto, Ontario.

Philips Lifeline has two state of the art Response Centres, in Toronto and Montreal, offering 24/7 call response in English and French, with back-up redundancy capability and disaster recovery plans to ensure we are always available, ready to help.

About Philips

Philips N.V. (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company focused on improving people’s lives through meaningful innovation in the areas of healthcare, consumer lifestyle, and lighting. Headquartered in the Netherlands, Philips has approximately 118,000 employees and provides sales and services in more than 100 countries.

The company is a leader in cardiac care, acute care, home healthcare, energy-efficient lighting solutions, and new lighting applications, as well as personal care, domestic appliances, and oral healthcare.


For more information about Lifeline’s Medical Alert Services and for links to other sites of interest to investors and prospective employees, see below.