On The Go Wandering
Lifeline’s On the Go with Wandering allows you to track your loved one’s general location on your smartphone when they leave home.
- Receive a SMS text with a link to an online map anytime your loved one leaves home.(1)
- The mapping tool shows the general location of your loved one and their path of travel. You can choose to continue monitoring your loved one’s location on your smartphone or let our 24/7 Response Centre know that help is needed. In addition to the tracking feature, On the Go with Wandering is also a full personal response service which includes fall detection capability2 and two-way voice communication with Lifeline’s Response Centre.
How On The Go with Wandering Works
1. Tracking available round the clock:
Your loved one wears their lightweight On the Go with Wandering mobile pendant which is designed to be worn 24/7 as they come and go.
2. Stay in the Loop:
You receive an SMS text advising every time they leave home. Track your loved one’s general location using the link to an online map. You will also receive an SMS text notifying you when they have returned home.
3. You decide when help is needed:
Continue to monitor and track your loved one’s whereabouts. If help is needed, our 24-hour Response Centre can call Emergency Services or a designated Responder if you can’t respond yourself.
4. Know help is always available:
Our Response Centre Associates are standing by if your loved one pushes their button for help or a fall is automatically detected. Our Associates will contact you, a Responder, or Emergency Services based on their needs.
Choose the Right Device for Your Lifestyle
| On the Go Series (On The Go, On The Go Mini, On The Go with Wandering) | HomeSafe Standard Our standard Medical Alert Pendant & Wristband | Homesafe with Fall Detection Medical Alert System with Automatic Fall Detection | |
|---|---|---|---|
| Two-way Voice Communication | Yes | Yes | Yes |
| Fall Detection | Yes | No | Yes |
| Pendant-Style Devie | Yes | Yes | Yes |
| In-home Communicator | No | Yes | Yes |
| GPS Tracking | Yes | No | No |
| 24/7 Lifeline Response Associates | Yes | Yes | Yes |
| Water Resistant | Yes | Yes | Yes |
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Frequently Asked Questions
How does the wandering detection feature work?
The OTG+ Wandering button uses breadcrumbs to determine when the Wearer is at home. After leaving the proximity of the home (typically around 60 metres), an Away trigger is sent to Lifeline which generates a SMS message to the caregiver. When the Wearer returns, a Return Home signal is generated to Lifeline and a SMS is once again sent to the caregiver.
Can caregivers set up custom alerts?
No.
Does it work indoors and outdoors?
Yes, but this service requires access to a third-party cellular network provider.
What happens if the user leaves a predefined safe zone?
Responders will receive SMS alerts (mandatory) from Lifeline when their loved one leaves home. The message has a link to a map which allows them to track their loved one’s general location and notify Lifeline if help is needed.
Other Lifeline Products
Best for away from home
Best for everyday use
Most compact design offering that provides around-the-clock access to help at the press of a button.
Best for outdoors
Best for at home
