HomeSafe with Fall Detection
Medical Alert System with Automatic Fall Detection
Everyone wants to live independently, but as we age, that does come with some risks. HomeSafe with Fall Detection can help you continue to live on your terms. Our proven automatic fall detection technology is designed to automatically detect true falls, with a low rate of false alarms, and gets access to help quickly.1 It’s an excellent choice for those with a history, risk, or fear of falling.
HomeSafe with Fall Detection is recommended for people who:
- Have history, risk or fear of falling
- Have chronic conditions (cognitive impairment, COPD, diabetes, diabetes, arthritis, heart conditions, MS, stroke, osteoporosis, Parkinson’s disease, macular degeneration)
- Have mobility problems
- Have visual impairments
- Are recovering after discharge from hospital
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
System & Hardware
Lifeline offers dependable, convenient, and purpose-built technology, assembled and tested by Lifeline. What does that mean to you? Just like how in the event of an emergency, you can get help quickly, we’re also available to monitor our equipment. It’s self-checking and notifies the Response Centre if it detects a power failure or low battery.
Personal alert button
The HomeSafe with Fall Detection help button is worn as a pendant with an adjustable neck cord. This small, discreet device includes the added protection of automatic fall detection.
In-home communicator
When you push your button or it detects a fall, it triggers your home communicator to dial our 24 hour Response Centre. When the call connects, it allows for two-way voice communication between you and the Personal Response Associate.
Choose the Right Device for Your Lifestyle
| On the Go Series (On The Go, On The Go Mini, On The Go with Wandering) | HomeSafe Standard Our standard Medical Alert Pendant & Wristband | Homesafe with Fall Detection Medical Alert System with Automatic Fall Detection | |
|---|---|---|---|
| Two-way Voice Communication | Yes | Yes | Yes |
| Fall Detection | Yes | No | Yes |
| Pendant-Style Devie | Yes | Yes | Yes |
| In-home Communicator | No | Yes | Yes |
| GPS Tracking | Yes | No | No |
| 24/7 Lifeline Response Associates | Yes | Yes | Yes |
| Water Resistant | Yes | Yes | Yes |
Lifeline: Help Based on Your Needs
Powerful coverage in or around your home
Your help button has a wide range of operation, so you can call for help from anywhere in or around your home within range of the in-home Communicator.
24/7 Access to our Response Centres
Our Canadian-based, company-owned Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
Uninterrupted support
Since you can wear your Lifeline Help Button at all times, unlike a cell phone, it should always be easily within reach.
Two-way voice communication
Microphone and speaker built into the in-home Communicator allow you to speak directly with a Lifeline Personal Response Associate.
No long-term contract required
Flexible payment options allow for monthly credit card or paper statement billing.
No expensive equipment to buy
Our monthly fee includes a complete equipment warranty which covers ongoing maintenance and service.
How HomeSafe Service Works
1. Summon help
HomeSafe with Fall Detection automatically places a call for help if a fall is detected and you cannot press your Help Button because you are disoriented, immobilized, or unconscious after a fall.
2. Hear a reassuring voice
A caring Lifeline response associate will quickly access your personal profile and assess the situation.
3. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
Frequently Asked Questions
With the Home Safe Landline with Fall Detection, will you be able to get the signal from my garden? Will you be able to hear me?
The typical range of our Homesafe system is a 350-foot radius and is quite broad, we can receive the signal even if a client is not in the same room which usually includes the front or back yard. We would perform a range test to ensure we have set up the communicator is the best location for optimal range. We would not hear our client if they were in a backyard and windows are closed, but keep in mind verbal communication is never mandatory as a client can be 2 feet away from the speaker, and is non-verbal – as long as we receive the signal within the 350 foot radius we will contact responders/emergency services as needed to assist our clients.
If the Fall is detected, who do we contact first?
If the client is responsive, we will speak to them through the 2-way communicator to discuss what has happened and call responders/emergency services as needed. If the client is unresponsive, then we will try calling over the phone. If there is no answer over the phone, we will then call 911 then call the list of responders.
Is the pendant waterproof?
The pendant is water-resistant and can be worn in the shower but is not designed to be submerged.
Does the system require a phone line?
A working landline is required with the HomeSafe Standard with Landline service.
If you are using the HomeSafe Standard with Cellular Service, a landline is not necessary because it requires a connection to a third-party cellular network.
What happens if I accidentally trigger a fall detection alert?
If you accidentally press your HomeSafe with Fall Detection button or it automatically triggers an alarm, just let the Lifeline Personal Response Associate know that it was a false alarm.
Will the system work during a power outage?
The system is designed to provide up to 30 hours of backup battery during a power outage.
Can the device be used in another home or location?
It can. Just call us in advance of moving the device to another location. Then we can add the address and other pertinent details to your CarePlan, in case you need to get help at the new location. Always test the device from the new location to ensure it has been set-up properly.
Can multiple people in the same household use the system?
Yes, up to eight (8) HomeSafe Fall Detection pendants can be added per household.
Other Lifeline Products
Best for away from home
Best for everyday use
Most compact design offering that provides around-the-clock access to help at the press of a button.
Best for wanderers
Allows you to track your loved one’s general location on your smartphone when they leave home.
Best for outdoors
Best for at home
