Feel Safe & Secure When You’re on the Go
The medical alert system with GPS that gives you freedom to go where you want, when you want.
GoSafe: Best Mobile Medical Alert System with Fall Detection
Mobile Personal Emergency Response System for Seniors
The GoSafe medical alert system combines Philips AutoAlert Fall Detection technology and GPS, WiFi and other locating technologies to provide you with the confidence you need to live an independent life on your own terms. No matter where you are you will still have access to 24/7 help should you experience a fall or need medical assistance.1
GoSafe is recommended for people who:
- Frequently socialize outside of home
- Don’t let frailties limit what they do
- Are still active but may be becoming more frail / at risk for falls
- Go out 3-4 times a week alone (i.e. volunteering, visiting friends, running errands, exercising)
- Worry about their ability to access help outside their home
“To the amazing Philips Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
System & Hardware
Philips Lifeline offers dependable, convenient, and purpose-built technology, assembled and tested by Lifeline. What does that mean to you? Just like how in the event of an emergency, you can get help quickly, we’re also available to monitor our equipment. It’s self-checking and notifies the Response Centre if it detects a power failure or low battery.
Personal alert button
Wear the GoSafe Help Button around your neck as an adjustable pendant both inside and outside the home for access to help when you need it!
In-home communicator
When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre.
More than a GPS
Superior Automatic Fall Detection
AutoAlert fall detection technology can automatically call for help if it detects a fall—even if you can’t push the button.2
6 Location Technologies
The only mobile system with six advanced location technologies designed to accurately identify your location for responders.5
Two-way Voice Communication
Speak directly with a Lifeline Response Associate through your GoSafe help button to have fast access to help on the go.
Uninterrupted Support
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
You Are in Charge
Choose whether our Response Centre dispatchs a family member, close friend or emergency services when help is needed.
24/7 Response Centres
Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
How GoSafe Works
1. Summon help
Press your Mobile Help Button at any time. If you fall and can’t push your button – the AutoAlert feature can automatically call for help if it detects a fall—at home or on the go.2
2. Hear a reassuring voice
A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.
3. Get located
Lifeline pinpoints your location through the communicator or your mobile pendant. GoSafe uses up to six advanced technologies to determine where you are.5
4. Know help is on the way
Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
Frequently Asked Questions
How long will the charge last on my GoSafe Mobile Medical Alert button?
Battery life varies based on activity level, time spent away from your Home Communicator, and actual emergency use. In general, you should charge your GoSafe Mobile button at least once a week. It may be helpful to pick a specific day and time to complete the charging, e.g. Sundays at 4 pm.
Your GoSafe Mobile Button will chime once and the light will flash orange whenever it needs to be charged. Typically it will take less than 45 minutes to charge. It is fully charged when it chimes and the light turns to a steady green.
Your GoSafe button must be recharged using the charger provided. Refer to the Instructions for Use for more information.
How often should I recharge his or her GoSafe pendant?
Depending on usage, a subscriber may only have to recharge his or her GoSafe pendant once a week, but the subscriber should charge it whenever the system so indicates.
Is there a wrist version of GoSafe?
No, not at this time.
Will GoSafe work if the power should go out inside the home?
The Communicator is designed to provide up to 30 hours of battery backup charge when power in the home is lost. If the backup battery charge on the Communicator depletes, the Gosafe pendant is designed to “see” that the home communicator is no longer available and switch to mobile (cellular) mode. For landline communicators, this assumes the phone line is active despite loss of AC power. For wireless communicators, this assumes that the cellular network is still operating during the power failure.
Can I bring my GoSafe button with me to travel outside Canada?
GoSafe subscribers are not monitored outside Canada. Please refer to your subscriber agreement for more information.
Other Lifeline Products
Our most affordable system. Get access to help 24/7 at the push of a button.
- Use at home
- Pendant or wristband
- Two-way voice
Can automatically call for help if it detects a fall.
- Use at home
- Pendant
- Automatic Fall Detection
Track your loved one’s general location on your smartphone at any time.
- Use away or at home
- SOS button
- 6 Locating technologies