Lifeline Canada provides medical alert systems that help PEI seniors stay connected to support while continuing to live independently at home and in the community.
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Prince Edward Island’s close-knit communities are one of the province’s great strengths. Many older adults want to remain in familiar homes, neighbourhoods, and towns while staying active and connected to family, friends, and local services.
A medical alert system can support that goal by giving seniors a simple way to call for help when they need it. Lifeline Canada serves residents across PEI, from Charlottetown and Summerside to smaller communities throughout the Island.
For caregivers, Lifeline can provide peace of mind without making a loved one feel watched or restricted. The goal is to protect independence while ensuring help is within reach.
Every senior’s routine is different. Some people feel most comfortable with an at-home button, while others want a device that supports errands, walks, appointments, and visits with family.
Lifeline’s product options are designed to reflect those differences.
In home coverage that quickly connects you to our Lifeline response centre with a simple push of your help button.
Enjoy the same reliable 24/7 coverage of HomeSafe Standard with the addition of fall detection for added peace of mind.
Our standard mobile medical alert device—easy to use and fast, 24/7 access to help at the press of a button.
Our lightweight mobile solution is perfect for those who prefer a discreet option. Enjoy the same trusted functionality as On the Go.
A stylish alternative to traditional mobile medical alert systems and suitable for active lifestyles. Includes:
All the benefits of our On the Go mobile devices but designed for individuals who may wander and the caregivers who support them.
A simple, affordable and automated way to manage multiple medications with 24/7 monitoring.
Depending on the selected device, Lifeline users may have access to:
For seniors managing ongoing health needs, medical alert systems can be part of a broader safety plan. Lifeline’s article on how medical alert systems support chronic conditions offers helpful context for families considering additional support.
Not sure where to start? Lifeline’s 30-second medical alert assessment can help identify suitable options.
Selecting a medical alert system is a personal decision. Many seniors want reassurance that the device will be easy to wear, easy to use, and available when they need support.
Lifeline Canada has decades of experience supporting older adults and caregivers. Its approach is built around practical safety, clear communication, and respect for independence.
This support can be especially helpful when family members live in different Island communities or travel between provinces for work, caregiving, or family commitments.
Medical alert systems are often considered alongside other supports for aging in place, recovery, mobility, or caregiver planning.
Across Canada, Lifeline works with healthcare organizations and community partners who understand the value of timely access to help.
Our presence across PEI is strengthened by relationships with community organizations and healthcare professionals who support senior safety and well-being.
Lifeline responded to 16,000+ medical alarms across PEI.
We requested EMS 270+ times for users in PEI who pushed their Lifeline buttons for help.
Since 2010, Lifeline’s fall detection technology has detected 2,100+ falls in PEI.
More than 68 users in PEI have relied on Lifeline for over 10 years.
Across PEI, Lifeline works with partner organizations within hospitals, community agencies, and senior living facilities.
Source: Lifeline data from 2024
When help is needed, Lifeline response associates follow the user’s personalized response plan. This may include contacting a caregiver, neighbour, family member, or emergency services.
For PEI seniors, this approach supports confidence whether they live in a city, a small town, or a rural Island community.
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
Lifeline makes it easier to add safety support without changing the routines that matter most. With home-based and mobile options available, seniors and caregivers can choose a device that fits daily life.
For many families, a medical alert system is not about limiting independence. It is about making independence safer and more sustainable.
Lifeline Canada serves communities across Prince Edward Island, including:
