Lifeline with Wandering

Keep Your Loved Ones Safe with a Personal GPS Tracking Device

Lifeline with Wandering is the new service that is designed help you track your loved one’s general location when they leave home. You can have peace of mind knowing notifications and updates on your loved one’s whereabouts can be accessed on your smartphone at any time. It’s also a full personal response service with Philips Lifeline’s AutoAlert fall detection capability1 and two-way voice communication with our Response Centre.

  • Easy-to-use mapping tool
  • Service fully sported by our 24/7 Response Centre
  • Help at the push of a button
  • Industry leading Fall Detection Technology
  • 6 location technologies at home and on the go
  • 100% waterproof
  • No long-term contract

Lifeline with Wandering is designed for:

Family members overseeing the care of a loved one who can live independently but also:

  • Have a tendency to wander
  • Get lost easily
  • Get confused in crowds

Easily monitor your loved one’s location, day and night

Easy-to-use mapping tool

Caregivers are notified via SMS text on their smartphone when their loved one leaves the range of the home communicator. A link to an online map displays the general location of their loved one using “breadcrumbs” displayed on the map which are updated approximately every 5 minutes 2, and indicates their general path of travel. The caregiver can continue monitoring their loved one’s location using the breadcrumbs, or to let Philips Lifeline’s 24/7 Response Centre know if help is needed. An SMS text is also sent to the Caregiver when the loved one has returned.

Six built-in locating technologies

Lifeline with Wandering uses the innovative technology behind Philips Lifeline’s most advanced personal response systems, including not just GPS but up to five additional locating technologies: satellite navigation, intelligent “breadcrumbs”, the home communicator, two-way voice communication and Wi-Fi.

A Location Tracker and Medical Alert in one

In addition to the location tracking feature, Lifeline with Wandering is a full personal response service which includes Philips Lifeline’s AutoAlert fall detection capability 1 and two-way voice communication with Philips Lifeline’s Response Centre. The Response Centre provides 24/7 monitoring, and Response Associates can keep caregivers in the loop if their loved one pushes their help button or a fall is detected. Response Associates can also call a family member, friend, neighbour or emergency services, so that your loved one can receive help quickly.

Long-lasting battery

The Lifeline with Wandering device has been designed to maximize battery life. The button’s battery charge is conserved considerably when the wearer is at home, and can last up to 30 hours even when the wearer is outside of the home.3 Caregivers will also be notified by SMS text when the button’s charge reaches less than 40%, so the loved one can be reminded to recharge the button.4

How Lifeline with Wandering Works

1. Tracking available round the clock

Your loved one wears their lightweight Lifeline with Wandering pendant which is designed to be worn 24/7 as they come and go.

2. Stay in the loop

You receive an SMS text advising every time they leave home. Track your loved one’s general location using the link to an online map. You will also receive an SMS text notifying you when they have returned home.

3. You decide when help is needed

Continue to monitor and track your loved one`s whereabouts. If help is needed, our 24-hour Response Centre can call Emergency Services or designated Friends & Family if you can’t respond yourself.

4. Know help is always available

Our Response Centre Associates are standing by if your loved one pushes their button for help or a fall is automatically detected. Our Associates will contact you, Friends and Family contacts, or emergency services based on their needs.

Other Lifeline Products

medical alert system with pendant


Our standard medical alert system helps you maintain your independence in and around the home.

homesafe with autoalert system

HomeSafe with AutoAlert

Our proven automatic fall detection technology is designed to automatically detect true falls.

lifeline gosafe medical alert system


The GoSafe medical alert system combines Philips AutoAlert Fall Detection technology, GPS, and WiFi.

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105 – 95 Barber Greene Road, Toronto, ON M3C 3E9
774, boul. Décarie, bureau 100, Saint-Laurent (Québec) H4L 3L5
[1] Equipment may not detect all falls. Undetectable can include slow falls, falls from heights, and slides from seated positions. If able, user should always push their button when they need help.
[2] Device must be used as directed. Button must be worn, adequately charged, and within range of a third-party cellular network. Availability of network not guaranteed. Tracking signal sent approx. every five (5) minutes while moving; once (1) per hour if no movement detected.
[3] Based on a fully charged button and dependent upon wearer activity and third party cellular network connectivity. Battery life conserved considerably when wearer is at home and within range of home communicator.
[4] If wearer is away from home when the button’s battery reads less than 40%, a low battery SMS text will be sent once the wearer returns home.
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