Looking for Peace of Mind Knowing Your Loved Ones Are Safe?
Trust Philips Lifeline to be there when you need it. Feel safe knowing that help is available whether you are at home or on the go.
Starting as low as $36/month*
Trusted by over 30,000 people in B.C.
All help calls answered in Canada
Learn More About Phillips Lifeline with AutoAlert
Lifeline AutoAlert is the #1 Choice of Seniors in B.C.
AutoAlert is the most widely adopted and proven fall detection technology on the market today. Only Philips Lifeline offers AutoAlert.
Help button presses
Total number of falls
AutoAlert detected falls
*Philips Lifeline Canada – Internal data for British Columbia from 2019.
How It Works
AutoAlert advanced fall detection technology is the new standard in personal emergency response services.
AutoAlert detects a fall.
AutoAlert gives you 30 seconds to cancel an alarm, or you can cancel by starting to stand back up.
If the alarm is not cancelled in 30 seconds, you’ll be connected to Lifeline’s Response Center.
You will hear a reassuring voice and know help is on the way.
British Columbia's #1 Medical Alert Service
This year 1.4 million people, 65 and older will fall. If you or a loved one experience a medical emergency, time is of the essence. That’s where Philips Lifeline can help, connecting you to the right help for the situation, 24 hours a day, 365 days a year at the push of a button.
For more than 45 years, Philips Lifeline has proudly partnered with local health authorities, hospitals, senior living facilities and community organizations to deliver Lifeline across BC. Volunteers or representatives from this network of BC programs are committed to installing and maintaining your Lifeline service. You can have added peace of mind knowing there is a local Lifeline program close by to serve your community.
“I had heard about Lifeline through advertisements in the media and felt my parents would be candidates for the service. As it turned, out we couldn’t have been more correct.
Since we signed up for Lifeline, the system has been used many times. What our family has been very thankful for is the quick and efficient response we have received both from Lifeline and the ambulance service. The response time for an ambulance to arrive is a direct reflection of a call being place quickly for help. Let me say every call received from Lifeline has been in a very timely fashion. Moments after an incident occurs, I receive a call informing me a fall has happened and communication has been made with my parents and, if needed, an ambulance has been dispatched. This is 24 hour a day peace of mind for all family members concerned.
We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”