Maintain Your Independence with Lifeline Fall Detection System

Learn More About Phillips Lifeline with AutoAlert

  • Services start as low as $36/month1

  • Trusted by over 7 million people

  • All help calls answered in Canada

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Lifeline AutoAlert is the #1 Choice of Seniors

Lifeline AutoAlert is the #1 Choice of Seniors

AutoAlert is the most widely adopted and proven fall detection technology on the market today. Only Lifeline offers AutoAlert.

How It Works

AutoAlert advanced fall detection technology is the new standard in personal emergency response services.

AutoAlert detects a fall.

AutoAlert gives you 30 seconds to cancel an alarm, or you can cancel by starting to stand back up.

If the alarm is not cancelled in 30 seconds, you’ll be connected to Lifeline’s Response Center.

You will hear a reassuring voice and know help is on the way.

Canada's #1 Medical Alert Service

This year 1.4 million people, 65 and older will fall. If you or a loved one experience a medical emergency, time is of the essence. That’s where Lifeline can help, connecting you to the right help for the situation, 24 hours a day, 365 days a year at the push of a button.

Lifeline at Home

Lifeline at Home

HomeSafe with AutoAlert is Canada’s most trusted medical alert system.

Standard | with AutoAlert

Lifeline On-The-Go

Lifeline On-The-Go

GoSafe with AutoAlert is your mobile (GPS) medical alert solution.


We’re Here to Support You Through This Challenging Time

Now more than ever, we all need peace of mind. At Lifeline we are committed to ensuring you receive the best possible service during this challenging time.

We are currently offering:

  • Contactless delivery and guided self-installation when home visits are not permitted.
  • When home visits are permitted or considered urgent, our Lifeline representatives wear PPE and observe social distancing protocols to ensure the safety of all.

Learn more about Lifeline is delivering service during the COVID-19 outbreak.


“My parents had just left after an afternoon visit and I was walking down the hall towards the living room. My husband and son weren’t home yet. As I was walking, I started to lose balance and fell to the floor. My GoSafe button detected the fall and, before I knew it, I could hear the Lifeline operator speaking through the button I wear. It was such a relief to hear his voice coming from around my neck. I asked that he call my Sister in Law who lives close by. She was by my side in no time and was able to get a neighbour to come and help me to the couch. This is the second time I’ve used my Lifeline to get help. I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”

Lucy D., Ontario

Lucy D., Ontario – GoSafe with AutoAlert

More Customer Stories

The time for Lifeline is before you need help.

Call us at 1-866-983-3649 to get peace of mind starting today.

Lifeline pendant