Connecting HomeSafe System with the Landline Communicator

Customers who have moved to a new home, received a replacement medical alert unit, or have changed their phone service type can find diagrams, photos and videos to help connect the Lifeline Service. New customers should set up the Lifeline Service using the Quick Setup Guide included with the product, and should refer to the User Manual for important information. Customers should always refer to the User Manual for important information.

NOTE: In order for the Lifeline Service to work properly, you will need access to a working power outlet (not controlled by a wall switch) and active phone service. Connecting a phone or other device is optional and not required for your Lifeline Service to work. However, if you are connecting a phone it should be plugged into the Communicator’s Auxiliary phone jack.

Standard Phone Service

If you are connecting the Lifeline Service using standard telephone service, these photos and diagrams display the proper connection scenarios.

Cable Modem

Customers who have phone service through a cable modem can find diagrams, photos and a video to help connect the Lifeline Service.

Dial-up Internet

Customers with dial-up internet can find a diagram, photo and video to help connect the Lifeline Service.

DSL Service

Customers who have DSL service can find diagrams, photos and a video to help connect the Lifeline Service.