Philips CarePoint Resident Safety System
Enhancing community management and resident care
Designed for flexibility and convenience, the CarePoint system allows you to design a custom solution combining several connected technologies to tailored to your organization’s needs meet the individual and enterprise-wide needs of executives at senior living communities– with options including records management, controlled access, wander management, smoke detection alerts and more. As your community changes or grows, the system can easily be modified to accommodate your evolving needs.
CarePoint is powered by the SmartCare software that oversees and processes a multitude of functions with speed and precision. The system employs a network “backbone” to provide call coverage over an entire community, indoors and out, with multiple wireless receivers, and where applicable links strategically placed throughout the campus. When help is needed, calls enter the system through a receiver close to the resident, allowing CarePoint to indicate the resident’s general location so staff can respond and provide assistance quickly.
By enhancing piece of mind for seniors, their families and your senior living residence staff, Philips delivers emergency call system solutions from Independent through to Assisted Living environments. Philips Emergency Call Systems address many aspects of residents health and well-being allowing them to continue with their daily activities with confidence.
How it Works
The foundation of your CarePoint system solution is the Central Monitoring Station (CMS). SmartCare software receives and processes inputs from all points on your Senior Living campus, including alarms from residents, signals from a variety of peripherals, system related alerts and door status and potential wander activity notifications. SmartCare analyzes this information and with speed and precision communicates it to your staff. CarePoint deploys a wireless network backbone to provide a bubble of call coverage throughout an entire Senior Living campus – indoor and outside. Multiple wireless receivers and where applicable wireless links are strategically placed throughout the campus assisting staff to quickly determine call locations, in order to provide speedy response to residents wherever and whenever required.
The AutoAlert Advantage
The AutoAlert Fall Detection Help Button has the ability to automatically alert staff if a fall is detected, should the resident be unable to push their button to call for help. AutoAlert provides an added layer of protection, a distinct advantage when time is of the essence. More than 300,000 people across North America have chosen AutoAlert since its introduction in 2010.
CarePoint System Components
Central Monitoring Station
The Central Monitoring Station (CMS) featuring SmartCare Software is the heart of the CarePoint System. It comprises of components that provide key functions and central control of the CarePoint system. The CMS provides redundant features that help maintain system functionality, and maximize reliability. The CMS receives and dispatches alerts and messages from all devices in the community and also allows caregivers and administrators to customize, monitor and manage the CarePoint System.
The system backbone can be wireless or wired in series. It provides alarm buffering to ensure alarm delivery. The backbone is supervised and self checks and reports errors and can be configured to operate even during power outages.
The wireless receiver picks up signals from residents’ help devices and passes them to the Central Monitoring Station to be dispatched to staff. Ceiling mounted, concealed antennae and small size provide an imperceptible installation.
Wireless Links enable use of a wireless backbone. Placed with multiple wireless receivers the wireless link sends signals to a host link to pass alarms and data back to the Central Monitoring Station.
Outdoor receiver box
To provide CarePoint system coverage for residents when they are outdoors, a Weather-tight enclosure houses the outdoor receiver that acquires signals from all wireless help and monitoring devices throughout the community and transmits them to the CarePoint central monitoring station
Personal Help Buttons
Personal Help Buttons can be assigned to residents, enabling them to signal for help from any location on campus that is covered by the CarePoint System. All 7000 Series personal help buttons are waterproof and can be worn in the bath or shower.
7000 AutoAlert Help Button
AutoAlert is a smart pendant-style button that automatically sends an alarm to CarePoint if a fall is detected.
7000 Personal Help Button
The 7000 Personal Help Button (PHB) is small and lightweight, to provide maximum comfort and flexibility. The attractive design reduces the stigma associated with wearing a personal help button and can be worn as a pendant with an adjustable breakaway neck cord or easily converted to wrist.
All alert devices are wireless, fully supervised and simple to configure, relocate and maintain. Each device type uses reliable communications protocols to ensure that help calls are delivered to the CMS to be paired with resident data, and dispatched to staff.
Help Button with Call Acknowledge
Attractive, low maintenance help notification device is easy for senior to use and complements community décor and is well placed in common areas.
Outdoor Help button
Fixed help device rated for use outdoors. This allows your community to cover walking paths and exterior community areas.
Call Cord with Reset Button
Wireless Nurse Call button with local reset for closed loop response. Call cords are available with 7 or 10 foot cords and are available either for flush or surface mount.
Pull cord is ideal for bathrooms and bedsides where help is frequently needed. Pull cords may be chosen in two styles and are available either for flush or surface mount.
Door and Window Devices
A universal transmitter can be used for monitoring doors and windows throughout your community. Philips offers several types of monitors to detect when windows or screens have been opened. The universal transmitter can also be used as a check-in device.
A doorbell annunciator can be used to notify staff members that someone is at the door. This can be especially useful for entrances that are locked but not staffed at all times.
Resident Check-in Devices
Check-in devices allow residents to provide notification that they are up and about each day. When check-in devices are activated, the CarePoint system records a log of that activation, so staff can generate a report to follow up with those who have not yet checked in.
Passive Infrared (PIR) Motion Sensor
Passive check-in device: when movement is detected, a signal is sent to the Central Monitoring Station (CMS) documenting the activity.
Active check-in device: when a resident presses the check-in button, a signal is sent to the CMS documenting the activity.
Facilitate and optimize staff notifications and communications. Staff are kept informed of all Life Safety events via pager, two way radios or Spectralink wireless telephones.
Working throughout your community, alarms and notifications are dispatched according to customizable alert escalations. Available in several colors to allow easy assignment and identification by your staff.
SpectraLink Interface Integrate SpectraLink phone systems with CarePoint to enable alarms to be viewed through your staff’s SpectraLink phones.
Controlled Access and Wander Management
The CarePoint resident safety system offers fully-integrated controlled access functionality, as well as wander management capability for those with cognitive impairment. Schedule the accessibility of community doors and selectively restrict access on a by-resident basis, all from the Central Monitoring Station. Know which doors were accessed when and have the peace of mind that certain doors cannot be accessed by residents or even staff when they shouldn’t be. Wander management is simple as well. Through complete integration, CarePoint leverages patented RoamAlert® technology.
Wandering and Fall Prevention Accessories
Floor mats, bed pads, and chair pads provide protection for your residents who are prone to falling or wandering. When the resident attempts to leave the bed or chair, or steps on the floor mat, CarePoint will alert the staff. An audible alarm is available or the devices can be used in silent mode.
Philips Lifeline – MIRCOM
Integrated Solutions for your Safety Needs
Mircom manufactures and markets a full line of high quality fire control and communication products dedicated to the life safety and telephone access markets. Mircom is committed to providing high quality, cost-effective and innovative products that meet the demands of a growing marketplace. Headquartered in Vaughan, Ontario, Mircom operates an 82,000 square foot state-of-the-art facility that houses its sales, engineering and manufacturing operations. In addition to its headquarters, Mircom operates subsidiaries and branches across Canada and the United States. As of May, 2008, Mircom became Philips Lifeline’s Certified Solution Provider (CSP) for the CarePoint Resident Safety Solution in key markets across Canada. Mircom is responsible for distributing, installing and providing after sales support for this product line. Key Benefits to our Customers
- One-Stop Shopping
- Local Support
- Project Management