Philips Lifeline home
Medical Alert Service
Medication Dispensing Service
Medical Alert Assessment
For Healthcare Professionals
Contact Lifeline
Lifeline in the News
Company Areas
Customer Support
Connecting the Lifeline Service
Standard Phone Service
Cable Modem
Diagrams
Connection Photos
Instructional Video
Dial-up Internet
DSL Service
Product and Service Support
Billing Support
Employment
Telephone Scam Warning
Text size:
Call Lifeline Now
1-866-784-1992
Get a Price on Independence
E-mail Lifeline Now

Thank you for answering my call for help through my Lifeline. I was fine all day, sat down on my bed and couldn’t breathe. I live alone and am 78 years old. I yelled for help and thank goodness you heard me. I had congestive heart failure, pneumonia, bronchitis, and a minor heart attack - all at once. Again, bless you and thank you for my life back.

If you are connecting the Lifeline Service using a cable modem, these photos display the proper connection scenarios.

Cable Modem Setup 1
Cable Modem Setup 1: Lifeline Communicator and Cable Modem

Cable Modem Setup 2
Cable Modem Setup 2: Lifeline Communicator, Cable Modem and Personal Phone
Connecting a phone or other device is optional and not required for your Lifeline Service to work. However, if you are connecting a phone it should be plugged into the Communicator's Auxiliary phone jack.