External (outsourced) Monitoring, through a Philips Lifeline Response Centre:
Philips Lifeline provides 24 hour around the clock monitoring from its Response Centres in Toronto and Montreal. Our Response Centre Operators play a significant role in the delivery of effective, responsive and caring service which is one of the key factors that sets us apart from other external monitoring providers.
External Monitoring Benefits:
- Eliminates the need to invest in an on-site Monitoring Centre with the associated redundancies that accompany capital equipment outlays.
- Minimizes the level of infrastructure required to provide personal response to residents.
- 100% Senior-focused monitoring operations, provided by highly trained Response Centre Operators with closed-loop protocol for each call.
- The availability of a variety of resident subscriber reports that can provide you with details for each resident in the complex and can be accessed remotely through a web based interface.
- Availability of products such as a Care Partner Telephone unit with built-in compliance capability.
- Individualized Care Plans containing details such as; contact information, medical conditions/locations of medications in the suite, listing of Next of Kin and standardized or specialized response protocols to enhance the quality of response.
Business Model Options:
Senior Living providers can utilize the following affordable outsourced options to monitor the residents at their retirement complexes:
- Lifeline Monitoring Services
This option allows the provider to purchase their choice of Communicator equipment and then pay a monthly monitoring fee.
- Product and Service Fee
This option allows the provider to rent their choice of Communicator equipment and to combine both the rental and monitoring fees into one monthly fee.
+ Learn more about External Monitoring Through Lifeline
To contact Philips Senior Living Solutions for a no-obligation system presentation or for assistance in the design, budgeting or quotation of a system for your facility, please e-mail us or call us at (800) 387-8120 ext. 7800.